FAQ

GOOD QUESTIONS.
STRAIGHT ANSWERS.

Everything people usually ask before their first cleaning. Still curious? Call 612.450.1119 — a human answers.

Do I need to be home when you clean?
Nope. As long as we can reach your bins at the confirmed service time, we'll take it from there.
Do the bins need to be empty?
Not required. We do try to schedule close to your pickup day, when bins are nearly empty — it's easier for everyone and gives the best result. If there's a lot in a bin when we arrive, we'll clean what we can reach and let you know.
What exactly do you clean?
The full bin, inside and out: floor, walls, lid, handles, and wheels. High-pressure washing strips grime and grease, a sanitizing rinse handles what you can't see, and a fresh deodorizer finishes the job.
Will this help with maggots and flies?
Yes — it's one of the biggest reasons people call us. Flies lay eggs in the residue at the bottom of a dirty bin, and that's where maggots come from. A deep clean removes what they feed on and breaks the cycle; regular cleaning keeps it broken. Fewer flies, fewer ants, fewer raccoon visits.
Is it safe for kids and pets?
Yes. We use family- and pet-safe cleaning products, including the deodorizing treatment we finish with.
How long does a cleaning take?
A few minutes per bin. Most homes are done in under ten minutes, start to finish.
What does it cost?
Monthly service is $15 per bin per month after a $30/bin First Clean, quarterly visits are $25 per bin, and a one-time deep clean is $30 for one bin or $50 for two. Your First Clean is $10 off on any plan. See pricing for details.
Why does the monthly plan start with a $30 First Clean?
A bin that hasn't been professionally cleaned takes a lot more time and product than one we maintain every month — caked-on grime, dried residue, the works. So the first visit is a full deep restore at the one-time rate, and every visit after that is the $15 maintenance rate. The $10-off offer applies to that First Clean, too.
Am I locked into a contract?
Never. Pause or cancel anytime with a call or a text. We keep customers with clean bins, not paperwork.
What if it rains? What about winter?
Rain's no problem — we clean in most weather. Minnesota winters are another story: residential service typically pauses for the winter months and starts back up in spring. We'll always let you know before a seasonal pause.
Do you clean commercial dumpsters?
Not yet — right now we're focused on doing residential carts really well. If you have a business or multi-unit property in mind, reach out and we'll let you know when commercial service launches.
What areas do you serve?
The Minneapolis metro: Minneapolis, St. Paul, Bloomington, Edina, Minnetonka, Maple Grove, Plymouth, Eagan, and surrounding communities. If you're nearby but not listed, call — routes grow every month.
Can I tell you who referred me?
Yes. Add their name in the request form and we'll note it with your service request.
What if I'm not happy with a clean?
Tell us within 24 hours and we'll re-clean the bin free. If it's not spotless, it's not finished.

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